Front Office Associate
Ginger Hotels - West
- Experience :1-2 Years
- Andheri (East), Mumbai, Maharashtra
- 328 days ago
- INR10000-INR12000/Month
- Skill : Spoken English, Computer Literacy,
- Industry:Hotels
- Department:Front Office
- Role:Front Office Associate
Job Description
To handle Reservations. To conduct Check in / Check out activities. To Conduct Night Audits. To Collecting Guest feedback forms (atleast 10 of them). To keep a follow up of Amendments / cancellations. To Set Wake up Calls. To receiving and address guest complaints. To receive and address guest inquiries. Cash handover after shift end. To ensure adherence to the 24-hour check in check out policy and the cancellations, amendments and no-shows policy. To ensure strict adherence to pay and stay policy. To ensure that in house outstanding is zero and follow up on all in house receivables on a daily basis.Related Jobs
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